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How We Keep Your Account Secure

When you open an account with sonytogel and deposit via DANA, OVO, GoPay or QRIS, your personal information and transaction history are encrypted and stored according to strict…

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What This Privacy Policy Covers

sonytogel Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our privacy policy applies to all data you provide when you register, deposit, or play on sonytogel. This includes your name, email, phone number, payment method details, account activity, and betting history. We collect this information to verify your identity, process deposits through DANA, OVO, GoPay

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and QRIS, settle withdrawals, and keep your account compliant with applicable regulations. We do not sell your personal data to third parties. Your information is accessed only by our compliance and support teams when needed to resolve your requests or ensure account security. Where local law
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permits, we may retain certain records for regulatory and fraud-prevention purposes.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Request Changes to Your Data

You have the right to request access to your personal data, correct inaccurate information, or ask us to update your account details at any time.

Live Chat Support Reach our support team via live chat within the account dashboard to request data updates, verify what information we hold, or report privacy concerns.

Email Contact Send your data access or correction request to our support email address, and we will respond with details of your stored information within five working days.

Account Settings Update your email, phone number, and communication preferences directly in your account settings on mobile or desktop without contacting support.

DATA SECURITY DETAILS

How We Handle Your Information

sonytogel uses industry-standard encryption to protect your deposits, withdrawals and personal records. When you log in from your phone or desktop, your session is secured with SSL certificates.

Encryption Standard

All account data, login credentials, and payment information are encrypted using 256-bit SSL protocols. Your personal details are never transmitted unencrypted over our network.

Payment Partner Verification

DANA, OVO, GoPay and QRIS transactions are processed by certified payment partners. We do not store your payment credentials; only transaction confirmations are held in your account.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can clear cookies in your browser settings; this will log you out.

Data Retention

Account records, deposit confirmations and betting history are retained for three years after your last activity. This allows us to verify transactions and support account recovery.

Third-Party Access

Your data is shared only with payment processors, fraud-detection services, and where local law requires it. No third party may sell or use your information for marketing.

Security Updates

Our infrastructure undergoes regular security audits. If a vulnerability is discovered, we notify affected accounts within 48 hours and take immediate remedial action.

Frequently Asked Privacy Questions

Players in Jakarta and across Indonesia often ask how their data flows through our platform, what happens to their payment details, and how to control their information. Here are the answers to the privacy questions we hear most.

We collect your full name, email address, phone number, date of birth, and banking or mobile wallet details linked to DANA, OVO, GoPay or QRIS. We also record your IP address and device information when you log in, and store your betting history and account activity once you start playing.

No. We do not sell, rent, or trade your personal data to any third party for marketing or advertising. Your information is used only to operate your account, process deposits and withdrawals, prevent fraud, and comply with applicable regulations.

We retain account records, transaction history, and identity verification documents for three years after account closure. This enables us to resolve disputes, investigate fraud, and meet financial auditing requirements. After three years, personal data is securely deleted.

Yes. Contact our support team via live chat or email to request a full data export. We will provide a summary of your stored information, including registration details, deposits, withdrawals, and betting history within five working days.

We store only the payment method type and transaction confirmations. Your actual payment credentials are held securely by DANA, OVO, GoPay or QRIS themselves. We never store bank account numbers or wallet passwords.

Change your password immediately and contact support via live chat. Our security team will review your recent login history, freeze suspicious activity, and help you regain account control. We will also reset your registered email and phone number if needed.

Yes. You can disable non-essential cookies in your browser settings, though this may affect your ability to log in or use certain lobby features. Session cookies that keep you logged in cannot be disabled without logging out.

How We Keep Your Account Secure

How to Request Changes to Your Data

How We Handle Your Information

Encryption Standard

Payment Partner Verification

Cookie & Tracking Policy

Data Retention

Third-Party Access

Security Updates

Frequently Asked Privacy Questions

01 What personal data does sonytogel collect when I open an account?

02 Does sonytogel sell my information to other companies?

03 How long do you keep my account data after I close my account?

04 Can I see what data you have stored about me?

05 Is my DANA, OVO, GoPay or QRIS information stored on sonytogel's servers?

06 What happens if I suspect my account has been compromised?

07 Can I opt out of analytics and tracking cookies?

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